We currently collect and process the following information:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Under the Data Privacy Act of 2012, the lawful bases we rely on for processing this information are:
We use the information that you have given us in order to successfully and efficiently provide water and sanitation services and assist whatever concerns the general public have.
We may share this information with third parties that support the services we provide in accordance with the provision of the Data Privacy Act.
Your information is securely stored in a filing cabinet secured by a padlock (physical copies) and in a data base secured by encrypted password, firewall and anti-virus (electronic copies).
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. You can request anytime with our Data Protection Officer.
You can also complain to the DPO if you are unhappy with how we have used your data. Please contact our: